Showing 5 of 339 Results

  • 4.6
    Dispatcher

    Baltimore City Fire Department

    Nov 8, 2021
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

THE COURSE ENLIGHTENED ME TO THE LAW ENFORCEMENT SIDE OF THESE INCIDENTS.

Which part(s) of the course was LEAST valuable to you? Please explain why.

AS A FIRE DISPATCHER, THE COURSE DIDNT OFFER MUCH KNOWLEDGE AS IT PERTAINS TO FIRE DIS[PATCH. WISH THERE WAS A FIRE RELATED TRAINING COURSE LIKE THIS.

Please provide any other comments or suggestions you have for improving this course.

THERE NEEDS TO BE MORE FIRE-RELATED INCIDENTS. AS A DISPATCHER, ONCE WE DISPATCHED THE INITIAL RESPONSE, THERE WAS NOTHING ELSE TO DO EXCEPT WAIT FOR A REQUEST FOR ADDL EQUIPMENT. PERHAPS THERE COULD BE SCENARIOS WHICH CALLED FOR A HUGE RESPONSE FROM FIRE, AS WELL AS POLICE.

What other training is most important to you now that you have completed this course?

I AM INTERESTED IN ANY COURSE THAT WILL ENHANCE A DISPATCHERS ABILITY TO ADAPT AND HANDLE ANY TYPE OF INCIDENT.

  • 4.7
    Dispatcher

    Forsyth County Sheriff's Office

    Oct 25, 2021
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

THE MOST VALUABLE WAS THE SCENARIOS. I FELT LIKE THE HANDS ON PORTION WAS THE MOST BENEFICIAL.

Which part(s) of the course was LEAST valuable to you? Please explain why.

I THINK EACH PART WAS IN SOME WAY BENEFICIAL.

Please provide any other comments or suggestions you have for improving this course.

I WOULD HAVE SOMEONE FROM A DISPATCH BACKGROUND IMPROVE THE CAD AND ADD A FURTHER BLOCK OF INSTRUCTION FOR DISPATCHERS. FOR EXAMPLE, VOICE CONTROL, APPROPRIATE RELAY OF INFO TO OFFICERS ON SCENE AND THE MAIN FUNCTION OF COMMUNICATIONS DURING AN INCIDENT. I WOULD ALSO INCORPORATE LIVE 911 CALLS FOR THE DISPATCHER TO TAKE DURING THE EVENT.

What other training is most important to you now that you have completed this course?

I WOULD LIKE TO ATTEND FURTHER TRAINING REGARDING IMMEDIATE THREAT CALLS AND MAYBE NATURAL DISASTERS AND BOMB SQUAD RESPONSE.

  • 4.8
    Dispatcher

    Wake Forest University

    Oct 25, 2021
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Being able to physically participate in the activities.

Which part(s) of the course was LEAST valuable to you? Please explain why.

None.

Please provide any other comments or suggestions you have for improving this course.

I believe it would be beneficial to have dispatch participate in other areas of the incidents. Being able to physically participate in activities can increase skills in the routine activities/skills performed. It may be beneficial to have officers, EMS, or fire to participate in dispatch or observe even if for a few min. .

What other training is most important to you now that you have completed this course?

Unable to advise of any at this time.

  • 5.0
    Dispatcher

    Wake Forest University

    Oct 25, 2021
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The practical exercises were by far the most helpful. Putting into practice the lessons of the lectures solidified the concepts.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Not really anything that was extraneous. Probably the media relations part, because - I am a dispatcher and I wont be in front of a news camera.

Please provide any other comments or suggestions you have for improving this course.

This was my favorite course I've attended.

What other training is most important to you now that you have completed this course?

Dealing with domestic terrorism classes?.

  • 4.6
    Dispatcher

    Greenville Police Department

    Oct 5, 2021
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Practical drills, allowed hands on experience of what an ASI might look like.

Which part(s) of the course was LEAST valuable to you? Please explain why.

EMS related material, home agency does not dispatch EMS.

Please provide any other comments or suggestions you have for improving this course.

Class was enjoyable and very informative, unable to add any other comments.

What other training is most important to you now that you have completed this course?

Training involving natural disasters.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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